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"}},{"@type":"Question","name":"Who can learn to sign?","acceptedAnswer":{"@type":"Answer","text":"Anyone! We've taught thousands of students of all ages, abilities, and backgrounds. All it takes is dedication, practice, and a great teacher – and we've got you covered on that!
"}},{"@type":"Question","name":"How do I redeem a gift course?","acceptedAnswer":{"@type":"Answer","text":"The easiest way to redeem a gift course is to click the Enroll Now button on the email you received letting you know of the gift.
You can also enter your gift code manually on our Redeem Gift page. When retreiving your gift make sure to use the same email address that you received your gift email.
"}},{"@type":"Question","name":"What's the difference between your ASL Courses and free lessons?","acceptedAnswer":{"@type":"Answer","text":"We've refreshed the online courses with all new HD video, included quizzes and activity worksheets along with fingerspelling and practice interactions to help extend your learning. Unlike other resources, you'll be able to track your progress, easily transfer between different devices (computer, tablet, phone, etc.) and pick up right where you left off. Most importantly, completing the online course makes you eligible for a certificate of completion.
"}},{"@type":"Question","name":"Is sign language 101 accredited?","acceptedAnswer":{"@type":"Answer","text":"Yes, our sign language courses are accredited. Signlangauge101.com is accredited by the International Accreditors for Continuing Education and Training (IACET). Accreditation signifies that our courses meet stringent standards for content, delivery, and outcomes. It ensures that our curriculum aligns with industry best practices and that our instructors are qualified professionals.
We offer continuing education units (CEU) for learning events that qualify under the IACET standard, which is recognized internationally as a standard for excellence in instructional practices that promote the quality of continuing education and training.
CEUs are currently available for our Adult ASL courses only.
"}},{"@type":"Question","name":"Why is accreditation important for online learning courses?","acceptedAnswer":{"@type":"Answer","text":"Accreditation plays a crucial role in ensuring the quality and credibility of online learning courses. Accredited online courses undergo rigorous evaluation by accrediting bodies, which assess various aspects such as curriculum design, instructional delivery, student support services, and assessment methods. This evaluation ensures that the courses meet established standards of excellence and are aligned with industry requirements.
For students, accreditation provides confidence in the legitimacy and value of their educational investment. It signifies that the courses they undertake adhere to recognized standards and will equip them with the knowledge and skills needed for success in their chosen field. Overall, accreditation serves as a hallmark of quality and reliability in the rapidly evolving landscape of online education.
"}},{"@type":"Question","name":"Can I earn continuing education credits (CEUs) for completing your courses?","acceptedAnswer":{"@type":"Answer","text":"Yes. You can earn continuing education credits (CEUs) through the completion of our adult ASL courses.
At this time, we're offering our kids courses for completion credit only, although we'd love to learn more about the ways you plan to use them.
"}},{"@type":"Question","name":"What are the benefits of learning sign language online?","acceptedAnswer":{"@type":"Answer","text":"Online Sign Language courses provide unparalleled flexibility, allowing individuals to learn at their own pace and convenience. Whether you're a busy professional, a student, or someone with familial responsibilities, online learning enables you to fit Sign Language lessons into your schedule without the constraints of traditional classroom settings.
Moreover, online Sign Language courses eliminate geographical barriers, making education accessible to individuals regardless of their location. This accessibility is especially significant for those residing in areas where Sign Language resources or instructors may be scarce. Through online platforms, learners can access high-quality instruction and resources from anywhere with an internet connection, democratizing access to education.
Another benefit of learning Sign Language online is the ability to revisit and review course materials as needed. Online platforms often provide access to archived lessons and resources, allowing learners to reinforce their understanding of concepts and practice at their own pace. This flexibility for review can be particularly beneficial for mastering the nuances of Sign Language, which relies heavily on visual and spatial elements.
"}},{"@type":"Question","name":"Will I qualify to be an interpreter after completing your courses?","acceptedAnswer":{"@type":"Answer","text":"American Sign Language Interpreters must have a high level of proficiency in ASL that takes years of practice and dedication. While our course can introduce you to ASL, you will need to go on and complete an interpreter training program.
If you would like to become a certified interpreter to interpret for the Deaf community you must take a certification exam that demonstrates both proficiency in ASL production and receptive skills. National certifications also require that you hold a bachelor's degree or associate's degree in sign language. Many people who want to become a certified sign language interpreter graduate from a collegiate American Sign Language Interpreter Training Program (ASLIT). You might check your local university or college to see if this is offered. The requirements to become an ASL interpreter can vary from state to state in the US. It is important to research the regulations and requirements of the state in which you plan to work as an interpreter.
You can also review and research the certification tests used to become a certified ASL interpreter in US:
Once you've paid for the course you'll have access to it for a full year. We recommend completing each level in 5 weeks at a minimum so that you take the time to practice in-between lessons.
Note: Our Complete Course Bundle provides an additional year of access!
"}},{"@type":"Question","name":"Do your courses have a start and end date?","acceptedAnswer":{"@type":"Answer","text":"No, all of our courses are self guided and are available for you to start as soon as you complete your enrollment & registration. Your access to the course will end 1 year from your purchase date. How long you take to complete it is up to you!
"}},{"@type":"Question","name":"Do you offer a certificate for completing the course?","acceptedAnswer":{"@type":"Answer","text":"Yes! Once you've completed 100% of the lessons you'll receive a PDF certificate to print or save.
"}},{"@type":"Question","name":"What equipment do I need?","acceptedAnswer":{"@type":"Answer","text":"We've made it easy to learn ASL with our online learning platform. All you need is an internet-equipped device (computer, tablet, phone, etc.), an email account, and a willingness to learn! Our courses also include ASL practice activities which you can download, view, or print and use to extend your learning.
Access to the course requires a valid email address.
"}},{"@type":"Question","name":"Can I purchase access for multiple people?","acceptedAnswer":{"@type":"Answer","text":"Yes! Add a course for each person to your cart. During checkout you'll be able to provide the enrollment details for each student. Each person will need their own email address to access the course.
"}},{"@type":"Question","name":"Do you offer discounts for organizations?","acceptedAnswer":{"@type":"Answer","text":"Yes! We offer discounts on bulk purchases of all our courses. Complete the Discount Pricing for Organizations form to get a quote.
"}},{"@type":"Question","name":"Do you offer discounts for healthcare workers and first responders?","acceptedAnswer":{"@type":"Answer","text":"Yes! We offer a 20% discount for active healthcare workers and first responders. Verification is quick and easy through our partner PION - just click here to verify your status and receive your discount.
"}},{"@type":"Question","name":"Is there a monthly charge for your courses?","acceptedAnswer":{"@type":"Answer","text":"All of our current content is available for a one time purchase, no continuing monthly charges needed!
"}},{"@type":"Question","name":"How do I view my order history?","acceptedAnswer":{"@type":"Answer","text":"You can view your order history at the following: View my Orders
"}},{"@type":"Question","name":"What is your refund policy?","acceptedAnswer":{"@type":"Answer","text":"We offer a 30-day refund window from your original purchase date for both physical items and online courses, subject to the following conditions:
For Physical Items:
For Online Courses:
For Gift Course Purchases:
1. If the gift code hasn't been redeemed yet:
2. If the gift code has already been redeemed:
Important Notes
For detailed information or specific questions about returns and refunds, please see our terms and conditions or contact our customer support team.
"}},{"@type":"Question","name":"How do I request a refund?","acceptedAnswer":{"@type":"Answer","text":"Complete our Refund Request form at www.signlanguage101.com/requests/refund. We'll review your request and respond with confirmation or further instructions.
"}},{"@type":"Question","name":"How are refunds processed?","acceptedAnswer":{"@type":"Answer","text":"Refunds are processed to your original payment method and may take 5-10 business days to appear. Store credit refunds typically appear in your account within 3 business days.
"}},{"@type":"Question","name":"Can I exchange my purchase?","acceptedAnswer":{"@type":"Answer","text":"Yes, exchanges are permitted within 30 days of purchase, subject to:
Continuing education units, or CEUs, are awarded by Sign Language101, an IACET-Accredited provider, to demonstrate successful completion of non-credit courses intended to improve the knowledge and skills of working adults.
"}},{"@type":"Question","name":"How many hours is 1 CEU?","acceptedAnswer":{"@type":"Answer","text":"One CEU is equal to 10 hours of instruction. For online instruction, this includes instructor videos, practice sessions, class activities and quizzes.
"}},{"@type":"Question","name":"Who accepts CEUs?","acceptedAnswer":{"@type":"Answer","text":"CEU’s are applied to a variety of industries to satisfy credit hours for professional development, certificate and license renewals. It is highly recommended that you request approval from your industry's credentialing and/or licensing body to confirm acceptance of CEUs. More information about SL101s CEU's can be found here.
"}},{"@type":"Question","name":"When will I get my CEUs?","acceptedAnswer":{"@type":"Answer","text":"Once you’ve completed 100% of the lessons in the course, we will send you a digital certificate of completion.
"}},{"@type":"Question","name":"What is the Utah Fits All Scholarship Program?","acceptedAnswer":{"@type":"Answer","text":"The Utah Fits All Scholarship Program offers tax-free scholarship funds to eligible students for education-related expenses, including courses from approved providers like Sign Language 101.
"}},{"@type":"Question","name":"Who is eligible for the Utah Fits All Scholarship Program?","acceptedAnswer":{"@type":"Answer","text":"To be eligible, students must be residents of Utah, including children of military service members. They must be eligible to participate in K-12 (ages 5 to 18 on or before September 1 of the application year) and must not be enrolled in an LEA or the Statewide Online Education Program (SOEP) upon receiving the scholarship.
Applications are prioritized based on family income levels, with those at or below 200% of the Federal Poverty Level receiving the highest priority. Other criteria include special needs and previously enrolled students in the program.
"}},{"@type":"Question","name":"Is Sign Language 101 an approved provider for the Utah Fits All Scholarship Program?","acceptedAnswer":{"@type":"Answer","text":"Yes, Sign Language 101 is an approved educational provider under the Utah Fits All Scholarship Program. This means you can use your scholarship funds to pay for our ASL courses. All Sign Language 101 courses and corresponding workbooks are an approved expense.
"}},{"@type":"Question","name":"How can I apply for the Utah Fits All Scholarship?","acceptedAnswer":{"@type":"Answer","text":"Scholarship funds are managed through a digital wallet (ClassWallet) account. You can use this account to pay for Sign Language 101 courses, workbooks, and other approved educational expenses.
"}},{"@type":"Question","name":"How do I enroll in your courses using my scholarship funds?","acceptedAnswer":{"@type":"Answer","text":"For more information, visit the Utah Fits All Scholarship Program website or contact their support at (385) 503-8327 or info@ufascholarship.com.
"}}]}We have answers to some of our most frequently asked questions!